New Suicide and Crisis Hotline: When Do I Use It?

The Suicide and Crisis lifeline (988) is up and running as of July 16, 2022. Those who call 988 will have 24/7 call, text, and chat access to trained crisis counselors. This call line is for people who are experiencing suicidal, substance use, or mental health crisis. People can also call if they are worried about a loved one who may need crisis support.

This lifeline is a network of more than 200 state and local call centers. They are funded by the U.S. Department of Health and Human Services through the Substance Abuse Administration and administered by Vibrant Emotional Health.

988 and 911 are different but serve the same purpose: to help people in need. 911 focuses on dispatching emergency medical, fire, and police services. 988 provides mental health and crisis resources. 988 and 911 are both crisis resources that work together to support communities. In situations with imminent risk to someone’s life, a crisis counselor will share information with 911 that is crucial to saving the caller’s life.

The Clearfield Police Department is excited to have this service in Clearfield and is working toward making this lifeline known to the public. For more information on the new Suicide and Crisis hotline, check out

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